Being the leader of a team, there are several issues and topics that might need to be discussed in order to give people professional feedback. There are certain issues such as someone’s hygiene, punctuality, work practices, interpersonal skills or inappropriate language that needs to be corrected. So, if you are responsible for leading or managing people, there is a good chance that one day you will need to hold a difficult conversation.
One of the most important skills for a leader to have is to conduct difficult conversations with employees effectively. However, the most challenging conversations seem to be the ones involving personal habits; difficult conversations come in all shapes and sizes. Handling them effectively means you will need to come up with clever, creative, and direct solutions.
The problem is that most people avoid having difficult conversations. But, if you are able to have the courage to do them, as well as the skills to conduct them effectively, you’ll be able to overcome that issue, your team will respect you, and you will carry out for personal and business goals.
Lynda McAlary-Smith published an interesting article at WAtoday can help you with your conversational problems at work. The article teaches some tips on how you can overcome difficult conversations.